Terms and Conditions – WillowMoor Veterinary Care

Welcome to the online platform for WillowMoor Veterinary Care. These Terms and Conditions govern your use of our website and the services offered by WillowMoor Veterinary Care. By accessing or using our online platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Services Provided

WillowMoor Veterinary Care provides a comprehensive range of veterinary services for small animals, including but not limited to: small animal medicine, emergency veterinary care, pet wellness exams, surgical procedures, vaccination programs, dental care, diagnostic imaging, and nutritional counseling. Details regarding specific services can be found on our online platform or by contacting our clinic directly.

2. Use of Our Online Platform

This online platform is provided for informational purposes only and to facilitate communication regarding our veterinary services. You agree to use our site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our service.

• Accuracy of Information: While we strive to ensure the information on our platform is accurate and up-to-date, we do not warrant its completeness or accuracy. Veterinary advice or decisions should always be made in consultation with a qualified veterinarian from our clinic or another professional.

• Appointments: Online appointment requests are subject to confirmation by WillowMoor Veterinary Care staff. An appointment is not confirmed until you receive direct communication from our clinic.

3. Patient and Client Confidentiality

At WillowMoor Veterinary Care, we are committed to protecting the privacy and confidentiality of our patients and clients. All patient records and client information are handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Information submitted through our online platform will be treated with the utmost confidentiality.

4. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and software, is the property of WillowMoor Veterinary Care or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

5. Limitation of Liability

WillowMoor Veterinary Care will not be liable for any damages arising out of or in connection with the use of our online platform. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages. While we strive to provide excellent veterinary care, the information on this site should not be considered a substitute for professional veterinary consultation, diagnosis, or treatment.

6. Changes to Terms and Conditions

We reserve the right to revise these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our online platform after such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review these terms periodically.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or wish to discuss our veterinary services, please contact us at:

WillowMoor Veterinary Care

315 Harcourt Road

Suite 4A

Manchester, Greater Manchester

M15 4PW

United Kingdom